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Us
A Leader In Maritime Security
Contact us
+44 (0) 113 8680310Ops 24/7: +44 (0) 2036775433commercial@seagullsecurity.comops@seagullsecurity.com
commercial@seagullsecurity.com
ops@seagullsecurity.com
1 Kings Avenue
London
N21 3NA
UK
Complaint and grievances process
To initiate the complaint process, please direct your complaint to compliance@seagullmaritime.com. Our dedicated department will thoroughly investigate your concerns and aim to provide a comprehensive response within 10 working days.
Rest assured that all reports submitted will be treated with the utmost confidentiality, ensuring that the submitter remains anonymous at all times.
If you find that your concern remains unresolved after receiving the written response from stage 1, please get in touch with the QAO, enclosing all previous correspondence:
QAO
Office:
+44 (0) 203 519703
Compliance@seagullsecurity.com
1 Kings Avenue
London N21 3NA
UK
The QAO of the company will conduct a detailed investigation into your complaint. The findings of this investigation will be relayed to the relevant department manager, who will provide you with a comprehensive report on the findings and propose a resolution to address the situation.
Additional information cab be found in our following documents:
QAO Office:
+44 (0) 203 519703
Compliance@seagullsecurity.com
1 Kings Avenue London N21 3NA UK
The QAO of the company will conduct a detailed investigation into your complaint. The findings of this investigation will be relayed to the relevant department manager, who will provide you with a comprehensive report on the findings and propose a resolution to address the situation.